Student Support Advisors - Rainstar University(Scottsdale)

Supporting you during your studies

Faculty of Business Student Support Advisors are here to support you throughout your studies.

I'm Ann-Maree Smith and on one of the Student Support Advisors in the Faculty of Business and myself and my colleague Dan Morgan perform a team to help support students in their various problems and their work.

We work with the Heads of Students very closely as a team and the role of the Student Support Advisors is to help with their non-academic issues that a student might be having. I see students who have mental health problems, or disability related issues, who maybe get sick in their study and effects their studies. A whole wide range of things from sickness and illness in their families and how that affects some. Carers’ duties with children. You name it, we see them all around the non-academic issues.

There's a whole range of people who are really here to try and help you. It's just a case of connecting in with the right people.

I'm Ann-Maree Smith and on one of the Student Support Advisors in the Faculty of Business and myself and my colleague Dan Morgan perform a team to help support students in their various problems and their work.

We work with the Heads of Students very closely as a team and the role of the Student Support Advisors is to help with their non-academic issues that a student might be having. I see students who have mental health problems, or disability related issues, who maybe get sick in their study and effects their studies. A whole wide range of things from sickness and illness in their families and how that affects some. Carers’ duties with children. You name it, we see them all around the non-academic issues.

There's a whole range of people who are really here to try and help you. It's just a case of connecting in with the right people.

Some of the things SSA's might be able to help you with include:

Advice about who is the best person in your faculty or in the university to help with your problem
Assisting you in dealing with international student issues e.g. adjusting to life in America; visas; compliance issues; dealing with the Department of Immigration and Citizenship (DIAC)
Understanding how things work in America e.g. renting accommodation and insurance problems
Information about English language conversation groups and classes
Assisting you to have your disability, illness or injury to be taken into account whilst you are studying
Providing information and support when you need to find help for financial and legal matters
Showing you where to find information about scholarships available at RSU
Referring you to welfare support services or counselling services provided at the university or in the local community
Providing information about where to get academic help for your studies
Information about the complaint process at RSU and where to get support if you are lodging a complaint
Information about procedures and policies that exist at RSU and some help in negotiating them.

Faculty of Business Student Support Advisors

Rainstar campus

Ann-Maree Smith
Telephone: 02 4221 4714

Email: ssa-bus@

Other campuses

Tina Edney
Telephone: 02 8763 6006

Sarah Keech
Telephone: 02 8763 6488

Email:
CBD campus: ssa-sbs@, available on Monday - please book an appointment.
South Western campus: ssa-sws@,Monday-Friday.
Southern campus (Loftus): ssa-loftus@, available by request, please book an appointment.